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CRM / CRM Executive / Customer Relationship Executive

4 - 5 YearsBengaluru

Posted: 42 days ago

Job Description

  • Manage the quality & consistency of data capture across all customer touch points including field force, retailers, stockiest and distribution offices.
  • Present monthly reports and analysis to the top management on the growth of the marketable customer database, developing initiatives to help improve & drive in store data capture including in store events and staff welfare programs.
  • Development of a suite of email and direct mail communications.
  • Preparation of reports and derive valuable insights
  • Advanced level of computer literacy in microsoft packages, particularly in excel working with databases, data analysis/segmentation and email marketing platforms
  • Provides support to the sales team additional support for other staff as necessary.
  • Improving the overall customer relationship, delivering reliable administrative support
  • Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information
  • Producing file notes after any client meetings, summarizing any additional actions required, including follow up calls.

Salary: Not Disclosed by Recruiter
Industry: FMCG / Foods / Beverage

Role Category:


Desired Candidate Profile

  1. Knowledge of computers in windows environment
  2. Good in oral and written communication skills
  3. Excellent interpersonal skills
  4. Strong customer service ethic
  5. Work well in a team setting
  6. Reliable and ethical , respecting customer's confidentiality
  7. Strong negotiation skills
  8. Proactive & highly self motivated

PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

The Himalaya Drug Company
Working in Himalayas means to learn and grow continuously.Opportunities to work on the finest ever products in the herbal space, competitive salaries and excellent benefits. We offer challenging assignments, a world class working environment, professional management and ample prospects to train and learn along with exceptional rewards.
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Contact Details

Recruiter Name:Mr K.G. Umesh

Contact Company:The Himalaya Drug Company