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Manager Customer Services

8 - 10 YearsBengaluru

Posted: 42 days ago

Job Description

  1. Plan, organize, direct, manage, and evaluate the customer service help desk activities
  2. Improve the effectiveness of all customer service activities 
  3. Analytic's of customer related data - Collaborate and communicate knowledge (e.g., market information, customer insights, trends, etc.) across the business. 
  4. Resolve customer complaints and answer customers' queries

Salary: Not Disclosed by Recruiter
Industry: FMCG / Foods / Beverage
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Assistant Manager/Manager -(NonTechnical)

Desired Candidate Profile

PG - MBA/PGDM - Any Specialization
Doctorate - Doctorate Not Required

Company Profile

The Himalaya Drug Company
Working in Himalayas means to learn and grow continuously.Opportunities to work on the finest ever products in the herbal space, competitive salaries and excellent benefits. We offer challenging assignments, a world class working environment, professional management and ample prospects to train and learn along with exceptional rewards.
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Contact Details

Recruiter Name:Mr K.G. Umesh

Contact Company:The Himalaya Drug Company